Building Restoration Specialists
We are one of the Midlands largest industry accredited restoration & repair companies. We provide services for Insurance Companies, Housing Associations, Letting Agents, Private Residences & Councils alike. With dedicated Surveyors who manage the restoration & renovation life cycle from start to finish. We have the skills, experience & commitment to excellence to completely restore residential & commercial properties to their original pre-incident condition. Whether it be a complete property restoration for a large insurance claim for damage caused by an escape of water, fire, flood or subsidence, or a one-off replacement of sanitary-ware for a private customer, you can rest assured that from first contact with us to the completion of all our work, you are in safe hands.
What We Do
Providing building restoration, maintenance & repair services.
Insurers and Handlers
When you come to us you know that every insurance claim is managed from start to finish by a dedicated Surveyor. With the support of our experienced office staff, we can ensure all information is passed from the Insurer and Claim Handler direct to us efficiently and effectively, which means all claims are processed as easily and smoothly as possible.
Delivering excellent customer service is paramount to how we run and grow our business. With our web-based CRM Claim Management system we have instant access to the position of every single claim, at any time, with the touch of a button. From receiving a claim to final invoicing, any of our staff can access our customer’s claim details within seconds.
From us receiving your claim details to the point of completion of all work we will liaise with you and your Insurance company to ensure all work is completed as swiftly as possible. There are various stages to all claims which are as individual as the claim itself, but rest assured we will soon have your home restored to its former glory.
Restoration & Repair
Our maintenance and repair services are ideally suited for both domestic and commercial environments. We work closely alongside Private Customers, Insurance Companies, Letting Agents, Councils and Housing Associations alike to add value to our customers’ experience, this saves time & money by liaising with all parties involved.
Managing a maintenance contract or insurance claim can feel like a minefield, therefore using a dedicated Surveyor who understands 3rd party policies & insurance processes can take the burden off our customers by managing their journey throughout its lifecycle. Our experienced team liaise with all companies and trades involved, keeping the customer fully informed at all times.
Areas We Cover
By carefully selecting the areas we work in ensures we deliver the highest levels of service to our customers. Currently, we operate in the following postcode areas:
B - DY - ST - SY - TF - WS - WV - WR
Legal & General Regional Contractor of the Year 2019
Rob and the team at Midlands Restoration Ltd are a long standing and valued supply partner of Legal & General. They have delivered a consistently high performance for our Repair Solutions division and our customers throughout 2019, and are very deserving of their Regional Contractor of the Year award.
UK Technical Building Services Manager
The workmen were hardworking, friendly, polite and courteous.
Good quality of work
We were very impressed with the speed and efficiency
Men completed the work we required and were brilliant
Quality of work
Chaps were very professional
The engineers went above and beyond